Amsterdam, Netherlands
Klokkenbergweg 5
N/A
+31203112700
It only took me 5 calls to make an appointment and 3 appointments spread over several days to actually get my service request done. Customer care without the actual care.
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I will never suggest anyone to go there just they are oplichters I went for my focus 2015 gear box problem after 2 days they rang me that car is cleared when I see my car the problem was still there they updated the car software and took 280 from me which was not needed. Problem of the car is still there and they took 280 for nothing.its like you lost 280 or someone just stole from you.if you want to waste money then they are good option. How someone feels like you paid money for nothing and still you need to repair your car.
Wonderful,wonderful ,wonderful!!! Very kind People andò very professional. They help me to solve a problemi with my Car and gear box in few time and during the end of time on friday! Relax zone is perfect and I love this Service! The best!!! NEWS!!! I' M SORRY BUT AFTER 150KM HIGHWAY THE GALAXY HAVE THE SOME PROBLEM!!! I' m very disappointed about the work on my Car!!!
Was trying to talk to someone for a replacement part, they redirected me to 3 different people and long hold times. In the end they hanged up. They were kinda friendly
Never again! 2 Years ago, they thought I should have an expensive check-up on my air conditioning. Everything was fine according to the report. A month later it broke down. To repair it, would have costed EUR 800. I declined. Last year, they renewed my brake pads. After that, whenever I used the brakes, they would make this horrible screeching sound. For this year's check-up, they checked my air conditioning without my consent and presented me the bill. There was no discussion possible, according to them, I had agreed to everything on the invoice. I know I didn't agree to the service, because the air conditioning is still broken, so if they had asked if I wanted that checked I would have said no. But no, they were absolutely right and I was wrong. They are rude, dodgy and I have had enough.
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