Amsterdam, Netherlands
Klokkenbergweg 19
N/A
+31 205646464
In-store shopping
I had a very nice experience with this center - a big shout out to Ronald especially, who was both very professional in the process as well has genuinely helped by going the extra mile to work our lease application smoothly. He was very clear and knowledgeable, which made the time we had in the centrum an easy & relaxed one while making a choice. After the day he also kept a constant communication with me - so far quite happy with their approach and work.
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I called them to do a test drive with one of the cars. I was told that the both of the responsible people are busy now and I should call later if they don't call me. They didn't call whole day. I got my lesson and removed Audi option from my list.
Terrible customer experience. My car failed during a business trip, they showed no responsibility or empathy when my employee showed up to get the car fixed. It took my employee almost 10 hours to get a rental – at another service station. Later, we got charged 400 EUR for a analysis, a testride and some phonecalls. Luckily, it was covered by insurance/waranty of AUDI A6 ...
Poor service, if you are an expat you will feel treated differently than any local...not a great experience even if you are here to buy....on the opposite the maintenance service is good.
Very proffessional
Deli
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