Amsterdam, Netherlands
Bloemgracht 112
N/A
+31 204275011
Toilets
Unfortunately I can’t recommend this place. I’ve been here for about a year and came with several different issues (some physical, some psychological). When making a phone appointment they NEVER call you within the 1-hour time window that the receptionist gave you. This happened at least three times. They call either way earlier or way later. I think one hour is a reasonable time window to call me when where is a set appointment, especially when you consider that when I was there for an in-person appointment they always made sure not to run over the 10 minutes. However my worst experience was when I came with psychological issues. I had mentioned the symptoms several times over the time span of a year to this specific doctor and they have been mostly ignored. When things really got out of hand and I was already on sick leave for it I still didn’t feel taken seriously at all. The bottom line of this doctor was “go home and treat yourself”, she didn’t give me any advise/help/support on the Dutch mental health care system or what to do next, even though I was clearly in distress (crying). After I left I felt even worse than I did before because I didn’t feel helped and supported at all. Do not go there with psychological problems!
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My husband and I were registered here for 2.5years. They were the only doctor in Amsterdam willing to have us, despite our distance from their practice. They have always been helpful and quick to action with referrals to specialists/hospital. Mostly they are very very busy because I think many expats had the same problem we did when it came to finding a doctor and they don’t turn anyone away. They are also almost always open - really great hours.
I normally never write reviews, but seeing the negative reviews here I need to help rectify this situation. I’ve been with this practice for seven years and have received help with a myriad issues, small and large (including a burn out) here. The help has mostly been excellent and I really value a couple of the doctors I’ve gotten to know. Yes, sometimes there’s delays in the appointments, and yes sometimes the receptionists are short towards you (due to stress). But I wonder where in Amsterdam there’s a practice where this is not the case. I recommend this place!
RUN RUN RUN!!!! EVERY REVIEW THAT IS BAD ON HERE IS SO TRUE. FROM THE DR WHO IS THE OWNER TO HIS STAFF!! HONESTLY WOW!! DR CAMBRIDGE,WILL CUT PATIENTS DOWN FROM SERIOUS AND STRONG MEDICINE WHICH CAN BE LIFE THREATENING IF NOT HAD BLOOD TESTS AND OTHER TESTS TO SHOW OTHERWISE. HE HAS CUT MY BLOOD THINNER DOWN TO ONLY THREE OF THEM YET I HAVE BEEN ON THEM OVER A MONTH WHEN I WAS DISCHARGED OUT OF HOSPITAL!! ALSO WATER DRAIN TABLETS THAT WERE GIVEN TO ME IN HOSPITAL TO SAVE MY LIFE DUE TO THE SERIOUS ODEMA I HAD AND STILL TRYING TO GET IT ALL OUT OF MY SYSTEM. MY 17 YEAR OLD BOY WAS SHOUTED AT TODAY BY HIS RUDE STAFF CINDY AND PETRA!! HE WAS TOLD TO SHUT UP BY PETRA WHEN HE SAID WHY STOP MY MOTHERS MEDICINE LIKE THIS UNPROFESSIONAL? WHAT IF MY MOTHER ENDS UP IN HOSPITAL DUE TO ALL OF THIS? MY SON WAS OUTRAGED!! I WAS IN THE APARTMENT DUE TO HAVING SEVERE BACK PAIN! LET ME TELL YOU IF I WAS THERE I WOULD CALL THE POLICE ON THEM. THEY WORK CLOSE WITH THE PHARMACY THERE FULL ON CORRUPTION. I AM REPORTING THEM TO THE HEALTH ASSOCIATION. AND THEY CALL NETHERLANDS A LIBERAL COUNTRY!! MORE CORRUPTION THEN I HAVE SEEN ANYWHERE ELSE.
Really sad experience. Sorry to write.. I waited more than 30 min one time even I had an appointment, and couldn't see the psychologist that day. Another day, also I got the phone from the psychologist because I didn't show up in the meeting. but that was also mistake from the system or something. And I didn't hear the any apology from the phone at this time.. What I can know through these two experiences, it looks like it's really fine for them to make mistakes. (And I went this building three times, only had phone meetings before) And during the treatments, I couldn't think I was being understood and encouraged . I was hurted.. I felt there was some words without enough concern. So sad. So sorry to write like this .. I hope no one got hurted their mind from this review, and hope this is just my misunderstanding.. Hope this place will have warm interest and empathy in the future. I just hope the people working here and coming here will have warm enough time in the future, not like me..
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