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Animals To Fly

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Hoofddorp, Netherlands

animalstofly.com
Association or organization· Package/Freight Delivery

Animals To Fly Reviews | Rating 4.3 out of 5 stars (5 reviews)

Animals To Fly is located in Hoofddorp, Netherlands on Saffierlaan 12. Animals To Fly is rated 4.3 out of 5 in the category association or organization in Netherlands. Wij hebben 30 jaar ervaring in het transport van dieren over de hele wereld. Onze professionals hebben alle kennis in huis om het transport van uw dier te organiseren en te verzorgen.

Address

Saffierlaan 12

Headquarters

Hoofddorp

Open hours

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R

Raphael Rezende

I could not be happier with the service provided by Animals to Fly. All the process run smoothly and I was provided with all the information I needed (and be assured that I have demanded a lot of information from them!). My American Bully was shipped to Brazil and arrived there safe and sound. Definitely recommend.

B

Bas

Excellent experience transporting our dog Charlie from AMS to ORD. Nick kept us up to date during the whole process, the dog shared the plane to Chicago (in the belly), and arrived safe and sound. Overall very well done and that during a difficult COVID time. Hats off

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S P

An awful company. They cancelled a pet cargo at the last minute (and I mean two days before departure) with the flimsy excuse of being \too busy.\ There was no apology or recommendation for another animal carrier. Spent the whole night desperately trying to find another agent to ship my pet, which left me stressed and devastated. Luckily, I found a decent company who took my case at the last minute. If you love your pets, DO NOT USE THIS COMPANY!

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Linh Nga Bui

Good: my cat did arrive to the final destination safe and sound in the middle of the on-going pandemic, and that’s what matters the most. Bad: communication, communication, communication. - The flight details changed at least 4 times during the transaction, and at least 3 of them could be avoid if the agent just checked everything carefully. Twice there were mismatches between the info from the agency and from the airline, and instead of doing some simple double checks, the agent felt the need to get into a lengthy, unnecessary argument on the phone with me, insisting he’s right and I was wrong (which definitely was not the case). It made me feel really uneasy to put my cat in the hand of someone who is either too busy to care or doesn’t have the ability to read flight info. Nevertheless, there was another lady we met on the transport day and she was professional and knew exactly what to do. - There’s only one agent taking care of my case, but still I had to answer the same questions and send the same documents over and over again, which was so time consuming. Conclusion, they offered a fairly reasonable price, but the service quality was so terrible I would not recommend it to anyone.

B

Bertil Leezer

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