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Seats and Sofas Eindhoven

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Eindhoven, Netherlands

seatsandsofas.nl
Home goods store· Furniture store· Sofa store

Seats and Sofas Eindhoven Reviews | Rating 3.6 out of 5 stars (5 reviews)

Seats and Sofas Eindhoven is located in Eindhoven, Netherlands on Kanaaldijk-Noord 5. Seats and Sofas Eindhoven is rated 3.6 out of 5 in the category home goods store in Netherlands.

Address

Kanaaldijk-Noord 5

Phone

+31 402461465

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Anupam Kumar

Great shopping experience. A wide variety of collection and designs of couches and sofas are available in the shop in all price range and sales people are quite helpful in providing the details and customization you need for your choice. I am happy with my visit and purchase.

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Sotirios Tsiachris

Dear potential customers, please measure the dimensions of your elevator and/or stairs before buying a sofa from this store! I ended up paying almost 10% of the sofa’s price for lifting it on the 5th floor of my apartment via the balcony! The sofa came in 2 pieces (see picture) the biggest of which was around 220x110x77 cm. The transportation company that collaborates with the stores mentioned that this is a common issue with the customers of Seats and Sofas and the company has done nothing to improve the design and logistics. I asked for a return but the sales representative mentioned that this is not possible (since it’s a custom order) and that I should have measured the dimensions of my elevator / stairs in before ordering !?!? My final thoughts: Some people say that arranging lifting service on own money is normal but I personally consider it as terrible customer service. In my view Seats and Sofas follows an outdated selling strategy. They target in pure profit even if that means providing half or no information about (known) logistic challenges to customers during purchase. And they don’t accept returns, yes in 2019!! This strategy can only guarantee one-time buyers but not returning customers or referrals.

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Fernando Morales

I bought a sofa last august. To this day (January five months later) I have not received the sofa. I was made to believe that the sofa would not take more than 12 weeks, but that in most cases the sofa is earlier than that. 12 weeks passed and I didnt receive the sofa, then I was informed that it would take 15 weeks. 15 weeks passed and I was informed that it would take an extra 4 weeks. 4 weeks passed and I have just been informed that it will take 4 more weeks... I don't believe anything they say at this point. If I could get my money back I would, but I can't because they have it in the receipt that they have 6 months to deliver the sofa and just after those 6 months you can ask for a refund otherwise you have to pay 30% of the sofa. I paid 1600 euros for a sofa that will most likely take 6 months to be delivered. I don't mind waiting if someone tells me upfront that I have to wait a certain amount of time, the lies are what really bother me. If you are looking for the reviews considering this place, please save yourself and go somewhere else to buy your furniture.

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Arturo Moncada-Torres

Insanely huge variety of couches. On top of that, they also offer the option of personalizing your own, which is the option we chose. The personel was also very friendly and helpful. We will be receiving the couch in a few weeks.

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Aleksandrs Ganins

I paid them 300 euros deposit for sofa, which they promise me to sell in credit, then they cancelled credit, say i must pay all amount at once. Now they want to push case in coart, because i mo want sofa, and i even dont have it!! Worst place on the world

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