Eindhoven, Netherlands
Hermanus Boexstraat 9
N/A
+31 408200105
Very good customer service and very good technicians!
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Went there for a screen replace, they said it will take 30 minutes, which eventually became 1,5 hours. They replaced my screen which does not fit fir the phone, gaps are visual between the screen and the phone, so if water touches it my phone is as good as dump. The replace screen has pixel issues, the bottom leds are lighting into my screen from the inside, where also strange lights are visible. They also did not put back the screws which holds the phone together. I also brought a screen protector glass and kindly asked them to put it on my screen, which they did not do, only after I remembered (if i did not recall it, they would just keep my protector), which is when he tried to take the protector out of the package I heard it snap; the guy broke it, then claimed that I brought it here like this. When I went back to them with my issue, they said they will put a completely new screen (in 5 hours). I got my phone back with the same issues, but now they put 1 (which's head is damaged and can not be screwed out) instead of 2 screws in, saying that they dont have these screws in the shop. I paid 80 euros for this nice service, of which they refunded 40 (originally only wanted 20 and bragged how good is that.) while causing me a 120 euro damage, which I had to fix on my own expanse.
Top service.
Samsung A40 ernaar toe gebracht, met waterschade. Snel en goed gerepareerd. Luidspreker van de telefoon bleek later ook aangetast door het water. Ook dit is prima en snel verholpen. Vriendelijk personeel. Een echte aanr2als je telefoon stuk is.
Ze waren lief en behulpzaam. Er werkte een meisje wat me goed hielp en echt begreep wat ik wilde. Ik kreeg het gevoel dat ze me echt wilde helpen en niet zomaar iets wilde aansmeren. Super bedrijf, goedkope prijzen en zeker aan te raden.
Goed en snel geholpen! Bedankt The Repair House !
Deli
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