De Bilt, Netherlands
Hessenweg 188
$$
+31 308000615
N/A
No-contact deliveryDeliveryTakeaway
Wheelchair-accessible entrance
We ordered twice from here and twice they just gave us the wrong pizza ! Moreover it were pizzas with meat on it while me and my friend are vegetarians. We called them both times, the first time they promised us a free pizza, the second time they said the manager would call us back but he never did. Although it is almost inconceivable when we called them today to ask them whether we can atleast get our money back or a free pizza (because we actually couldnt eat/had to through away the pizza they gave us), they SAID NO !!!!!!!!!! Dont know what is harder to just make the correct pizza we order through thuisbezorgd or to give the refund when you GIVE THE WRONG PRODUCT. It is almost criminal and NOONE should order here as they try to screw you every turn on the way. Pathetic restaurant for screwing up orders but even more criminal customer service. Please do yourself a favor and order somewhere else (I heard dominos pizza had some good deals, which honestly doesnt even matter that much because they atleast give you what you ordered. Dont know when this became the new standard for restaurants.
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We had some problems with this restaurant earlier this year. We decided to cash in our compensation yesterday, and were even surprised getting our whole order for free. And on top of it all, it was really tasty! I'll definitely keep returning here.
ordered via the phone, no issue because i was staying in a hotel. arrived right on time and hot. great pizza......... served with a beer ......... and wine........if you want. only issue i couldn't pay on credit card which gives me issue on expenses.... but thats my problem i guess. highly recommend. thank you guys.
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