Oldenzaal, Netherlands
Eekboerstraat
N/A
+31888080644
Terrible company and even worse customer service! You can't even call this customer service. I booked taxi yesterday evening, paid for it and got confirmation email and message on my phone. In the morning I was waiting for my taxi and it did not come! No excuse, no call, no message. It got me in very tricky situation cause I almost did not get on airport in time because of this. I tried to call them, but it was 5am and they are on their line from 6am. Well.. they say they are. Also I send them email via their site and nobody replied. I tried to call them couple times during the day with no success, finally in the evening women pick up the phone. She did not even say hello, she was extremely unhelpfull, rude, never said sorry for what happens and just kept repeating that they sent me cancelation message so they are from obligation. I did not get any message from them since the confirmation one nor any email. Her attitude was super rude and I can't even believe that she keeps her job treating customers this way. Customers who paid for something they did not get and almost get into more troubles because of it. I will never use this company again and I don't recommend it to anybody who really needs the taxi to come, cause here you're playing russian roulette. Should have check other reviews before. I can only hope I'll be refunded and I wont let my money to this scammers.
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Taxi did not show. 2x. No call. No notice. No apology. No service. Probably fraud.
Staat nog een factuur open van 7 ritten graag zie ik een betaling
Taxi geboekt voor 2 November, Ik wacht nog. Het is koud...
5 maanden geleden een uitgeholpen met een rit naar Eindhoven airport nog steeds mijn factuur niet betaald gekregen
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