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Petit Bateau Amsterdam

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Amsterdam, Netherlands

stores.petit-bateau.com
Baby store· Clothing store· Children's clothing store· Women's clothing store

Petit Bateau Amsterdam Reviews | Rating 2.9 out of 5 stars (5 reviews)

Petit Bateau Amsterdam is located in Amsterdam, Netherlands on Van Baerlestraat 19. Petit Bateau Amsterdam is rated 2.9 out of 5 in the category baby store in Netherlands.

Address

Van Baerlestraat 19

Phone

+31 206709873

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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D

DD M

TERRIBLE CUSTOMER SERVICE (If you ever manage to reach them). If you have any issues forget about getting to talk to anybody about it - not worth the hassle - so many better brands out there!! AVOID.

J

Julia Khan

I live close by and I have a kid so I am a regular customer. I agree with other reviews that the service and the friendliness of the staff leaves much to be desired. You are rarely greeted when you enter this shop even when it's empty... What stroke me is that when we once entered the shop with my toddler son and there was a baby toy on the low lever within children reach and my son took it gently when Russian speaking assistant told that it's not for playing and he cannot take it... that sounds fine but why would you leave it by the entrance within child's reach in the children clothes store (!!!). I find it ridiculous...

K

Karen Jenkins

Sad to see the other poor reviews regarding customer service. I like the brand's clothing and had a lovely sweet girl help me on my last visit, even setting me up as a PB member. They offer rather good discounts during sales.

E

Emily Stabile

Super rude employees. They told me I could not exchange several shirts when I had the original receipts, because I didn't have the original boxes anymore. This being despite the fact their website clearly says you don't need the original packaging to make a return or exchange. The manager made it seem like the store simply had no extra boxes making it impossible to return. Um....I'm pretty sure the company makes as many boxes as they could possibly need. She was also rude and flippant about it and told me I should have been informed I couldn't exchange without the boxes when I purchased the shirt. Well, it's now my problem your employees didn't follow that policy when I bought it? Never mind it isn't even the policy anyways....ugh.

B

Balazs Boross

very unfriendly and unhelpful

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