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Ekirana

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Rotterdam, Netherlands

ekirana.business.site
Indian grocery store· supermarket· Organic shop· Spice store

Ekirana Reviews | Rating 4.4 out of 5 stars (5 reviews)

Ekirana is located in Rotterdam, Netherlands on Vareseweg 121-123. Ekirana is rated 4.4 out of 5 in the category indian grocery store in Netherlands. Shop Indian Grocery in Netherlands and Europe | ekirana.nl - Online Store - Ekirana

Address

Vareseweg 121-123

Phone

+31 858887272

Service options

DeliveryIn-store shopping

Open hours

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S

Savita Ubhe

I had good experience with their service, this is the only online grocery shop I came across which sold organic Indian products. I had ordered from France. In my order, I had ordered a product but got a different one. However, when I wrote to them about it, they immediately responded that they would send it to me at their own expense. Very responsive and caring customer service a happy customer

M

Mallika Bose

UPDATE: After I received the rotten veggies and shared the review here, the customer care reached out to me promptly, to ask if I wanted a refund or if they should resend the veggies again. I wanted to give another chance before forming an opinion, after all, they had made the effort to call and email me! Therefore I asked them to resend the veggies but just half of what I had initially ordered, since I didn’t want it to go to waste in case it doesn’t survive again. I received the package in good condition and they had resent the entire vegetable order. The bitter gourd was very fresh. However, the ridge gourd was rotten again. Maybe, this vegetable can survive long distances only in cold chain vehicles. Something to keep in mind. I also received another packet of vermicelli since the first time I had received a torn packet. Anyways, considering their after sales service and the extra effort they put to reach out and fix the issue, I have upgraded the stars from 2 to 4 stars. Will be definitely ordering other groceries and maybe even some ‘low maintenance’ veggies in the future! Old review: I received my delivery today. The non perishable goods like dal, flour and few Haldiram snacks arrived in good condition. The pickle was also well packed. But one packet of vermicelli was fully torn! What was even more disappointing was the vegetables. Bitter gourd was full of fungus! Ridge gourd came broken in several pieces and rotten. See the pictures I have attached to this review! Total waste of money! I wouldn’t recommend buying vegetables from this store!

J

Juliette Varghese

I ordered couple of times now. The fresh fruits are really fresh, looking good and has high quality. The customer service is very good! Well done Ekirana!!

T

t chaudhary

We have been ordering on a regular basis for the past few years...excellent customer service , fresh products , timely dispatch and regular update of arrivals.... Keep it up

G

Gitanjali Khosla

My first time ordering with ekirana. Everything worked smoothly, good quality products, delivered on time. And a very helpful after hours chat service when I wanted to figure out more about an out of stock item. Thank you!

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