Rotterdam, Netherlands
Lijnbaan 73
N/A
+31 8000094
Online appointments
Wheelchair-accessible entrance
The staff is quick, but not explanatory. They just automatically assume that customer may be after the package they think the customer is after. So rather than offering them help to choose what may be best value for their money, staff forces what they want to sell. Vodafone should train their staff, what is customer service not sell more only. For me vodafone is wasting money to hire staff, they should put automated vending machines instead, with package details, will be best for customers and will save vodafone a lot in human resources cost.
like
Very long waiting time to be served despite that there was more staff than customers
Best attention and humor
Not very friendly or helpful, Intransparent pre-paid package that are badly/wrongly explained!
great service. Nice gentleman of Asian origin
Deli
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