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Brugman Keukens & Badkamers Utrecht

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Utrecht, Netherlands

brugman.nl
Kitchen furniture store· Bathroom supply store

Brugman Keukens & Badkamers Utrecht Reviews | Rating 3.8 out of 5 stars (6 reviews)

Brugman Keukens & Badkamers Utrecht is located in Utrecht, Netherlands on Hollantlaan 14. Brugman Keukens & Badkamers Utrecht is rated 3.8 out of 5 in the category kitchen furniture store in Netherlands.

Address

Hollantlaan 14

Phone

+31 302888471

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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B

Busi Maphosa

Three months still no solution!!! We did our kitchen with Brugman and the kitchen was measured smaller by 1,9cm therefore it leaves a bad dent on the floor. The monteur refused to sort the floor gap, he said its because the kitchen was measurement was too small. Our sales person being Bram. We also ordered extra material to cover the top but it was not delivered therefore the top was left open and the other side the stukadoor guy also left it not done. Therefore the top doesn’t look good. Having paid almost 30k for this kitchen we expected a good professional job. A bit disappointed, now it’s almost 3weeks and we have no appointment of when they will sort this out. They told us their headquarters will make the appointment...and still nothing yet...its now our burden...living with a floor like this!!it might mean all the summer period.Too bad for us!!!! The customer service was good but the finishing was bad.

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Nisha Haridas

Excellent Service, i approached for extension of our kitchen cabinet, Arvid explained us in very detail with lots of patience and planned our requirements as it. Service guys also very friendly , they did a neat work. Thanks alot, i would recommend Brugman to all my friends and relatives

A

Arsalan Tahir

We had an appointment at brugman to discuss possibilities of renovating our bathroom. The guy who was dealing with us was very friendly. But then he asked one of his colleagues for advise related to the costs. That guy was very rude in his explanation. He should really not be in customer service. After that we immediately decided not to spend more time on this shop.

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Anne-Marie Di Lauro

I do not recommend this company to anyone and if I could, I would rate it 0 stars. Here are the reasons why. 1) We come 15 minutes early to our appointment, see the person who will be in charge of us, and they completely ignore us until the time of the appointment comes and they were on their phone beforehand (bear in mind this person got a commission) 2) They did not take into account the fact we would not have a shower basin, and measured the shower doors with a shower basin 3) They delayed our delivery without notifying us, to the point we had to rent a van and pick it up ourselves 4) When we noticed the mistake that was made with the shower door measurements we notified them of the mistake and asked for a new order at our cost of getting a new door ordered, they did not say yes, just that they would check. 5) 3 weeks later, we heard (because we chased them up, they never even bothered to get back to us) that this was our own fault and our problem and had to deal with it ourselves This is an absolutely despicable company and would not recommend it to my worst enemy. PS: all communication was held in Dutch

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Tonneke de Kock

Verkopen doen ze graag, meedenken is lastig. Het leidingwerk wat verkocht word bij het monteren van de keuken is veel en veel te duur en het zeer zeker niet waard. Het monteren van de keuken ging super, MAAR wanneer je daarna probeerd nog wat puntjes op de i te laten zetten is het allemaal wel moeilijk. Kortom mooie keuken, maar kost veel te veel geld.

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J Eikelenboom

In eerste instantie goed geholpen met onze keuken. Daarna begon de slechtere service: deurtjes met verkeerde boorgaten geleverd. Toen ik belde met de verkoper om dit aan te geven kreeg ik te horen dat hij nooit fouten maakt en verwees hij mij naar het hoofdkantoor (welke wegens de bouwvak 6 weken dicht was). Schuld werd meerdere malen bij iemand anders gelegd terwijl hijzelf een tikfout had gemaakt in het artikelnummer. Ook gehad dat hij de telefoon niet op mute zetten en ik alles kon horen wat hij besprak met een collega over ons (was niet erg aardig). Uiteindelijk gratis nieuwe deurtjes gekregen maar dit maal helemaal zonder boorgaten. Dus zelf maar gaten geboord en zo opgelost...

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