Veldhoven, Netherlands
Meerenakkerweg 33, Navigeer naar Heistraat 33
N/A
+31402537037
Awesome showroom. Customer friendly staff and sales manager. Lot of options available. As group Udenhout is well known and reliable organization.
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In the beginning of May I left my car here for A/C check and repair because it was not blowing cold air. Turns out that the cooling gas had to be refilled and I was told to come back for additional check in the end of May. I asked specifically, should I pay something extra for that additional check, they said NO. I came in the end of May for the additional check and asked again, should I pay anything in any case as a result of the check? They told me NO, it is free of charge and part of the previous pay from the beginning of May. I left the car to be checked. It turns out there is a gas leak in the system but it was too expensive for me to pay it for the time begin so I declined the fix and went to get my car back. Then I was told that I have to pay for the diagnostics more than 80 euro... If I knew that it will cost anything extra I would not leave my car for the extra check. After I asked 2 times I was lied that it is free of charge... I am very disappointed and I will not come back to this store in Veldhoven anymore! Do not lie to your customer in any case!
I went for servicing my Skoda Rapid, the service was good.
You drive or you want to drive VW this is the place in Eindhoven where you should start. Highly satisfied with service and professionalism. No language barriers. Employee speak except Dutch understandable English and German.
Great range of cars, lovely people
Deli
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