Vijlen, Netherlands
Rott 21a
N/A
+31434552027
I was trying to arrange a wine tasting for 8 people and first used their messaging service on their website to book a time slot. No reply. Then I called to confirm the booking and first I was told that I would probably not understand the booking because it was in Dutch. When I told them the whole group speaks Dutch I was told to email so they could follow up. I did email and I never received a reply so I had to call again. In total I called 4 times to confirm my booking but the people on the phone could never either confirm or decline my reservation, and they kept on telling me to resend my email inquiry so they could get back to me via mail. This went on for a week of me calling and resending emails to reserve the slot. Needless to say they never got back to me via phone or email. The day I had been trying to book arrived and I received an email an hour AFTER the wine tasting had been due to start telling me there was no space left. I have never written a google review in my life, but this was such bad customer service that I feel compelled to do so. The people working there are not customer friendly or service oriented. If I could give a 0 star I would. I recommend going to the other wineries in the district (which we did) and spending your money there instead.
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It was such a nice surprice.To finde best sparckeling vine ever taste..in Netherland, beautifull country&people...but vines?!? It was such a nice and positive shock...in sumer 2018. I will never forget that day...vine...countriside All the best from Cratia...to Limburg county
Beautiful scenic location for wine tastings. Booked a tasting with a group of friends, well in advance. Too bad it was crowded with visitors. We had to wait really long in between the different wines, of course it was only a small sip (tasting) which led to thirsty people waiting 30 minutes in between each glass. We had to go after 1.5 hours, and had to finish our third wine in a hurry. Unfortunately it was a bit of a bad experience, it was to crowded and not enough personnel. I hoped it was more relaxing instead of waiting and stressing.
Really enjoyed the wine tasting, the scenery and above all the taste of the wine. Delicious! Really worth a visit if you are in the area.
Lovely vineyard, beautiful environment, it was a pleasure to spend a little time there. But, I couldn't recommend the tour for non-Dutch speakers as the tour was only offered in Dutch, and no provision was made for other languages.
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