Zaandam, Netherlands
Kon. Julianaplein 58
N/A
+31 756502911
Wheelchair-accessible entrance
Since they changed their place to a new building the services are completely becoming better. The staff are friendly more than in the past. Everything is clear and clean, you can know your way easier than at the old building. However I think the care can be much better, I don’t like to hear from a specialist doctor to say “you have to be happy that we didn’t find anything!” And I had pain that hurt, they cannot find anything and I have to be happy!!!
like
Called their public number and representative forwarded me to the ight department\ - got another representative on the phone and the person slammed their phone with no prior information for as to what I should do - no forwarding, no mentioning of correct or incorrect phone number or context. Called back again and went fine with another representative. Off to a bad customer support start, but hopefully it will be justified during my first appointment.
Friendly staff, waiting time wasn’t bad... But you don't go to ER to hear a doctor say “we can’t do anything for you” I ve been in pain for two days, and waited to be sure it wasn’t a puntual thing. I wouldn’t have visited ER if it wasn’t something worrisome, or I just slightly painful.. In the scale from 0-10 sometimes I m reaching a 9 and cant hold my tears, that s why I went to ER. Funny fact, according to your doctor, I m not sick enough to be entitled to be checked by a specialist in there, and have to be in pain during the whole weekend, then to go to the GP, who will read a referral from the ER doctor, and get an urgent referral to send me to the specialist! Tell me this is not insane! Ah, in the meantime, I just take the pain in! Who cares about that? Unbelievable... how a doctor can send you home without having a diagnosis? How a doctor can watch someone in tears and still say “sorry, we cannot help you”? Isnt it ab hospital? Pardon me, I didn’t go to Macdonalds to ask for medical help! Sure I wont die, but promise If after following once again this no-sense process, specialist find something I m gonna sue you.
Good services and best doctors available..
Excellent treatment received. Extremely friendly and helpful nurses and doctors who went out of their way to help make things better. Live savers!
Deli
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