Zoetermeer, Netherlands
Signaalrood 21
N/A
+31793637310
Delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Great service! I was helped by Dennis for my washing machine. He was helpful and solved the issue.
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Very unprofessional mechanic. Rude and condescending. I reported this to ASOGEM per e-mail, they never even replied. Avoid at all costs.
They take a long time to make an appointment for you. For example they need two full days when you make contact, to schedule an appointment, instead of making the appointment right away when you are on the phone with them. For people without a dutch phone number: Make sure to mention your correct phone number in your message and not only the formular, their formular does not save non-dutch phone numbers correctly and they will keep calling the non-existent number, even if you tell them.
Great and speedy customer service. The plastic trim of the refrigerator shelves broke on my appliance. I sent an inquiry and had a quick response with the link to the authorized retailer in my area. They unfortunately did not carry the part for my model number, so I responded and within minutes I received a phone call from a representative saying they would send the parts free of charge. I'm looking forward to receiving them so I can use my fridge again!
Great service! I would recommend the company Asogem (distributor of Beko brand) to all. A valuable tip to customers with bad experiences: Treat the employees with respect and they'll do whatever they can to help you, the customer.
Deli
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