Amsterdam, Netherlands
Parnassusweg 215
N/A
+31 204712921
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
Assembly service
Our architect advice Poggenpohl because the are neighbours and work together for a long time. I advice the staff from Poggenpohl to change her attitude and the way the are treat new potential clients.
like
While reading the reviews regarding this place I thought about the one and only time I entered this place and was welcome by a snobbish look. Oh my God! I've thought just now, so other people have experienced the same treatment. At the time I entered there was nobody in the shop and I asked the simplest question ever. I felt like I was not welcome and just did not even bother to ask more. I've renovated a property in Ams, and about to do a major work in the following months which would require a real professional advice. This shop appeared as a Miele dealer and advisor, I recalled the bad atmosphere in there and read some reviews...clearly I agree with the person who wrote that you can't judge people by their looks. You don't know who has money. and most importantly it seems like they lost a lot clients. I doubt they even care. Keep up the good job and feed the competition cause there is plenty out there!
Arrogant salesman Ralph. (1) We were super annoyed by the salesman because he was talking about impossibilities and not possibilities. So apparently he doesn’t want to sell. (2) When we entered the store, he already had a disposition about us via looking at our gym home chill-out clothing. (Dear salesman, you don’t know who has the money anymore in this century.) But clearly he was a dinosaur from old ages so he doesn’t have any idea. If you are a good salesman, you have to keep the customer who is already in your shop and who is already interested in your stuff. ( losing a customer means you are horrible at your job) we’ll buy it from somewhere else. We deserve good customer service.
Blij met onze nieuwe Poggenpohl keuken. Gedurende het ontwerp en bestelproces fijne communicatie. Na installeren zijn ze nog keer terug gekomen om afwerking te perfectioneren. Daarnaast 1 plank in verkeerde kleur geleverd, dit werd keurig opgelost, goede service!
Geweldige service, zeer vriendelijk en klantgericht. Daarnaast transparant en duidelijk wat veel vertrouwen geeft bij het kopen van een keuken. Na levering zeer goed bereikbaar voor puntjes op de i. We zouden hem zo weer kopen in Poggenpohl Amsterdam. Erik, bedankt!
Prettige service en alles volgens afspraak nagekomen!
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