Primera Roja Amsterdam

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Amsterdam, Netherlands

primera.nl
Cigar shop· Tobacco shop· Toner cartridge supplier· Gift shop· Office supply store· Vaporizer store

Primera Roja Amsterdam Reviews | Rating 3.7 out of 5 stars (5 reviews)

Primera Roja Amsterdam is located in Amsterdam, Netherlands on Karspeldreef 1313. Primera Roja Amsterdam is rated 3.7 out of 5 in the category cigar shop in Netherlands.

Address

Karspeldreef 1313

Phone

+31 206950938

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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E

Ebrahim Radi

Great service. He helped me to copy some documents as I don't know Dutch.

A

Ankur Agarwal

Nice experience of returning a parcel. Friendly staff and speedy process.

C

Chung Li

Very unprofessional service and unfocused staff! Especially the bold guy with glasses has a very disrespectful way of treating customers and should not be working at the counters which is reflected in a couple of negative reviews about him. Unfortunately I could not avoid visiting this place couple of times and often you see the staff joking around and having fun while there is a queue waiting. I am the first one who is into fun at work however it should be still productive and not on the expense of the customer. They work very imprecisely and inconsistent (probably caused by the distraction from joking around with each other) which leads to giving wrong suggestions, not finding packages, putting in wrong shipment information etc. name it, I had it all... The staff in general is friendly however this will turn fast into an attitude if they realize they did a mistake which they dont want to admit or if your case takes too much time. Due to the fact that there is almost each time a challenge or incident whenever I go with a request or pick up, I am honestly considering taking the next Primera in the future, which is located 2km away from this one.

P

Pavlos Diamantopoulos

Terrible customer service. I went to take my package and the man who \looked\ for it was very rude. I don't even know how he works in such a position where he needs to interact with customers (the man was relatively big size, skin of color, wearing glasses, didn't catch his name). After he checked in the system for the passcode and he didn't find it, he went behind to check only at one specific location and he came back half minute later to simply declare \sir I don't have it\. When I asked him what can have happened and if he can check if one of his colleagues maybe put it somewhere else, he started repeating with attitude \sir I don't have it\. I told him that I have the paper that the package is delivered there and that I don't like his attitude. His response? \I dont like your attitude\. Unbelievable... He was on a rush to finish his shift and go to home for the NYE. One star review only for you to start 2020 in a good way!

D

dewale Akinola

Top customer service !