Rotterdam, Netherlands
Hoogstraat 129B
$$
+31 102132090
N/A
DeliveryIn-store pick-upIn-store shoppingTakeawayDine-in
Wheelchair-accessible entrance
Very friendly staff, but they hadn't been capable of preparing a proper bagel in a reasonable time frame. I placed an order while there was only one other customer just before me. I've waited 20 minutes (no annoyed review exaggerating, I actually have this on record) for my order to be prepared. When finally getting my order it was unfortunately messed up. We ordered a cream cheese EXTRA bacon bagel. Last time I ordered the same recipe in another bagels and beans in Rotterdam I got baked bacon and 6 slices, like it is supposed to be. Very disappointing. I'm sorry we couldn't go back to inform you and negotiate a solution, we already hit the motorway.
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[Vegan Friendly!] We wanted to have a nice and healthy lunch and Bagels and Beans delivered! There is one specific vegan item on the menu, but I believe that the Awesome Prana without the prana bagel (I got whole wheat instead) is also vegan, but that has yet to be confirmed. Our food was delivered quite quickly even though the small restaurant was very full.
I came to this Bagels and Beans because I tasted their beagles in other restaurants of this chain in Amsterdam and I really appreciated them, but here it was a completely different experience. The waitresses are 5 girls completely incompetent. It took 20 minutes only to have the table cleaned, then it took one hour to receive our orders, which came both wrong. The most concerning mistake was that, even if I ordered a gluten-free meatless burger, nobody checked if the vegan burger was gluten-free. So, only after have received my order and asked again if they were sure it was gluten-free, someone checked discovering that it wasn't. Consequently, I ordered something else, the goat cheese beagle and it arrived without walnuts. When I asked why, the waitress answered that walnuts contain gluten.... I'm celiac since 20 years and it's crazy in 2020 have to listen to those affirmations. These girls don't have neither a minimum idea of what gluten is and gluten intolerance means. This is really dangerous when these people serve food. I completely discourage celiac people to come here or, if they want to, they have to check four times to be sure not to be intoxicated, which is really frustrating.
Very delicious. Friendly and helpfull staff we enjoyed our brunch a lot!
Happy kings day! Wonderful place! 4 People breakfast for 50.
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