Delft, Netherlands
Brabantse Turfmarkt 55-57
N/A
+31 152123518
Wheelchair-accessible entrance
Good tools and helpful personnel. Much better than Gamna since despite less variety the people really can answer all your doubts. They seem to have experience. In Gamma or similar big hardware shops, they just hire kids paying low wages, and these kids know little about construction and similar issues. Here in Lenta it seems they have really a lot of experience and knowledge.
like
I went to buy a small lamp and when I asked if the guy (younger, pale, black long hair in a ponytail) could help, he said very angrily \can't you see I am busy??\. Put the lamp back and waited until I could tell him that he could not treat customers like that. He simply told me more rude stuff which shocked me even more, I talked back and he said “i don’t care, bye bye” and ignored me while I was still talking. I am in shock. When I asked to speak to the manager, HE was the manager. Jesus. There was noone I could speak to. I called the central and I was informed usually in summer time the main manager isn’t in the shop. So they left this unexperienced frustrated man in charge. What a sad an unnecessary episode... avoid this trash place
Unfortunately politeness does not seem to be valued in this shop!
Avoid coming here, customer service extremely bad. Impatient and rude staff, not helpful
I was bad treated at this store.
Lousy service, avoid this store.
Deli
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