Den Haag, Netherlands
Laan van Waalhaven 10
N/A
+31 9002222120
Delivery
Terrible service! I asked for insurance of my package, they said we can’t find it in the system! How come??? They said the package will be in 1-2 days in Germany. Ok, but now after one week, it’s not delivered and I don’t know where it is! It seems that it is going to a trip around the world! The same package was sent to me by GLS from Germany in 2 days! But for DHL it takes ages to deliver the package! Absolutely nonsense!
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Awful service. An email (see photo) told me they were open for me to collect until 20:00 on Fridays. Arrived at 19:30, waited behind the desk and rang the bell for 20mins. When someone showed up they were very rude and started making excuses...when I said wasn't interested in hearing excuses they refused to give me my package they were holding right infront of me. Don't make your problem your customers' problem DHL.
Not easy to find the office but the service is perfect
Polite and good service, plus soup.
good for trucks. coffee is far in the back upstair of the building..
Deli
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