Doorwerth, Netherlands
Kabeljauwallee 35
$$ - $$$
+31 7319010
N/A
This place was exceptional at being a big dissapiontment. Even though there were numerous ways they could have improved, at every turn they chose the lesser. The one star was earned because the electric cycles for rent were amazing not only for riding but also escaping from the hotel. The cycles aside, every encounter we had with the recreception was met with short and curt responses with as little assistance as possible. We ordered food the first night. Bad idea, as the burgers we ordered we less than snack bar quality. While the did carry the common quality of being fresh out of a freezer and vigorously deep fried, some how they also managed to aquire the toughness of a shoe while also retaining the flavor. The only attribute they added was the luxery of hotel costs. Along with this, they decided it would be best if not everyone recieved what they ordered. We spoke with the reception three times in total. The first time had to be from an outside line because the phones in the room could not contact the reception. When we finally got though, they appologized and said it would be fixed right away. We didnt recieve anything or hear about it any more that night. Throughout the rest of our stay we talked with them two more time, each time answered with the same response. Apparently "fixing it" meant ignoring the problem and than still forcing us to pay full price for something we didnt recieve.
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To start off, our room card declined. After going back to get a new one the card declined again. So that wasn't a great start. In the room we immediately found a cheeto and some dust lying under the bed. Then in the bathroom the soap dispenser was filthy with some brown waste on it. I cleaned it myself because I didn't want my day ruined. Luckly the bedding was nice and the surrounding area was amazing. When night fell we orderd roomservice (because of corona this is the only option) and had to pay 19,50 for diner so we had big expectations. Sadly these expectations were not met. I orderd a burger and my girlfriend the satay. The burger tasted fine but there was no bacon on it although it said there would be on the menu. The satay had only 2 sticks that have way too many spices on them and a little bit of kroepoek. Last but not least the amount of fries you get is slim to 0 and the salad is not good either. Would I recommend this hotel? To be honest I wouldn't. This hotel doesn't deserve the 4 stars. I understand that corona makes it difficult for everyone but you can't make someone pay so much and give nothing in return. I'm glad the area was amazing because without it this would have been a disaster.
Wonderfully sweet employees, good service, great beds and linen, private sauna sessions to be recommended. Loved my stay here, and look forward to the next time. Interior indeed a little dated in the rooms themselves, but the service, beds and environment greatly make up for that. Definitely recommend staying here!
We, 2 adults en 2 cildren, stayed in a junior suite. The room was nice and clean enough, but nothing special. Unfortunately we heard a constant noise of the ventilator On the roof of the inside pool. The breakfast was good, but expensive. The food in the restaurant was really bad. The gamba’s under cooked, the Fletcher burger was tough and tasteless and the children’s buffet was awful. Some of the staff was friendly but most of them came across as dutifully and insincere.
Got a junior suite for a top price with top conditions.The hotel is in the middle of the nature, surrounded by the forrest. Very friendly and professional staff. I will be happy to come back.
Very nice atmosphere, we sat outside and had a drink on the back terrace.
The hotel was in de middle of the woods. Which was I like it most, solemn and tranquility. Spacious room but was already outdated and poor ventilation! Breakfast we're plenty of choices and they have a children corner to play....
The service is good and the staff is friendly. Beds aren't great though and the rooms are quite small. On the other hand, you get a good night's sleep for a fair price.
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