Leiden, Netherlands
Rapenburg 33
N/A
+31 882353888
It took two months for DUWO to fix my broken stove, although my room is cleaner than most, my friends experienced much worse with DUWO. I don't understand how Leiden is still in cooperation with them. EDIT: I believe PM is not possible on google maps, however im happy to give suggestions nonetheless.
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Extremely expensive, exploitative of international students who are insecure about finding housing. Paid all the agency fees and contract fees etc. just to get a room for 375 euros for 10 m2 in a moldy, dirty, bug infested house shared by 25 other students with one kitchen, located far from the city center (in Oegstgeest). And I had one of the cheaper rooms in this house. Despite having all student housing ready to be filled up every year, they charge you a 'finding fee' of several hundred euros. When I moved out only 1 month later, they claimed I had not paid any deposit (of 500 euros...) and did not want to give it back. I was only able to get it back due to having saved the original receipt from my money transfer at their office. It took countless of emails and calls to get my money back, all while trying to cope with life as a University student in a foreign country and having to move around to a new place. It was an extremely stressful experience. They are a \university sponsored\ business that really scams students, because they charge you insane amounts for very poor service. I do not know why they have not been shut down or regulated by now.
After paying ridiculous contract fees, you get a dirty room for a high price (watch the service costs!). The building had water damages and broken and/or dirty furniture.
Really bad, the city is having a problem with lack of student houses, and the university just keep bringing more international students without really taking in consideration any of their basic needs. As a result students get desperate and are easily targets of internet scans, leading them to loose money and time, making the situation even worst. As a last resource they try appealing to the housing office from the university or DUWO, and are confronted with the offices saying that they can't do absolutely nothing apart from offering extremely overpriced flats that are most probably already taken and that may or may not become available in six months. DUWO has the site named Room, which offers a few apartment complexes around the area meant for students, but it takes at least 2 years to get a flat through it, which is just even more ridiculous given that most of bachelor's are only 3 years. Everything regarding this is poorly thought, and they have absolutely no respect for the students that come from far away willing to pay an exorbitant price to study in their country. Simply an absurd, I'm by all means disappointed and I hope they work more on their accomodations and offers. In a nutshell, I would like to say that this is extremely unacceptable and disrespectful.
Dont come, seriously. I spent only one month is Kloosterpoort and it was awful. The studios are small, dirty and with everything broken. The halls smells like garbage. Internet doesnt work and every week there is something that brokes (this week was the laundry), it is very expensive, you can find better things than this. Also, forget to call them, the call line is a disaster, prepare yourself for listening minutes and minutes of prerecordings. Find another place to live.
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