Leiden, Netherlands
Zoeterwoudseweg 11B
N/A
+31 715323450
In-store shopping
Really Bad service. The same problem appeared again a week later. They justified themselves by saying that this could happen but that I had to pay again if I wanted them to look at it again. Incredibly without empathy. They didnt care about anything, they just want money and money. I will not recomend that garage to anyone.
like
The place looks cozy and they were friendly to show you the car and schedule a test drive. - The prices online are misleading because you'll only get these if you trade in your old car. For me it was 1000 difference for a 15k car! - Unlike other dealers, they don't offer guarantee in the base price nor the full check of the car but will probably offer it yo you in negotiation but then they will not negotiate the price much! - There were dents and scratches in the car that they forgot to mention, it's okay for used cars, but I advice you to check every bit of the car very good and don't rely on them telling you everything about the car.
Very friendly and quick!
Friendly service. Made an appointment to detail a car next week. Might adjust the rating once I see the results. No need to lower the rating. The result was fenomenal. The car truly looked like a million bucks. The objective was to sell the car. This definitely helped the sale.
Gijs from Auto XL is very unprofessional! Mistaken documents and a lot of problems caused by this company claiming to have more than 30 years of experience. Update: After writting this review Gijs from Auto XL replied saying that he doesn’t understant the bad review because they have done everything correctly and they even provided us with an extra document needed. What a lie! I guess this make them not only unprofessionals but also liars! Almost every document they gave us was full of mistakes and they did not give us the Customs Declaration ( the only document allowing us to export the car out of the EU ). My wife wrote the whole true story in a review but it seems Gijs did not want to reply to it. Of course, it is quite hard to lie to such a detailed explanation. I will attach some screenshots of my wife’s review.
Deli
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In-store shopping