Den Haag, Netherlands
Eisenhowerlaan 120
N/A
+31 703382950
We are maintaining REA portfolios for foreign investors, with the occasional acquisition of REA. We used to work with Polak a lot for this transactions, but since late they are acting as civil servants and are not service orientated. No, in fact, they would like to take things very tiresome. Also, the knowledge of the 1st lvl staff regarding the GDPR is ridiculous but also very troubling. No more Polak for our clients, we will save them the headache.
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Warning...I had an appointment to have something notarized. I arrive at the set appointment time and when the person who was to handle the interact approached me he started saying he had to leave and put his hands in the air and kept repeating he had to leave. I saw that one other party was to join us and he seemed very annoyed and irritated and kept saying he had to leave. I said if that was the case then why did he accept the appointment. He did not answer and I said I was there at the designed time and that the 2nd person should be arriving within seconds as I had just talked to them. Again, he was saying he had to go and seemed “put out” and had his hands in the air. He never greeted me in an or friendly way. I was so upset I said that I did not want to put him out and did not needed to be treated this way after all I was I thought the customer here. And, that I would take my business elsewhere since he was being so “rude”. He seemed shocked that I would leave but even then he did not apology or make any effort to acknowledge how rude he had been. My advice to him is to get some customer service training. Future customers beware!!
Awefull office, I called to inquire and make an appointment, but I was talked to as a child in school, not a potential client. The receptionist just quickly transferred my call while I wasn't even done with explaining my situation. Stuck up people, listen and ask questions before you judge. Their website is a lie.
Wij hebben goede ervaring met Rosenberg Polak als notariskantoor. Fijne mensen van deze tijd die met je meedenken voor praktische oplossingen. Zowel bij de overdracht van ons nieuwe huis als met zakelijke transacties hebben ze ons goed geholpen. Wij zijn blijvende klant!
Toen wij onze woning kochten, hebben wij de leverings- en hypotheekakte laten passeren bij Rosenberg Polak. Ook hebben zij ons geholpen bij het opstellen van onze testamenten. De notarissen zijn deskundig, nemen de tijd, zijn vriendelijk en lichten in begrijpelijke taal de mogelijkheden en consequenties van de opgestelde documenten toe.
Zeer vriendelijk en professioneel geholpen, niks op aan te merken.
Zeer professioneel en attent!
Wij zijn erg blij met Rosenberg Polak als notariskantoor. Zowel bij de overdracht van ons nieuwe huis als met betrekking tot het opstellen van de huwelijkse voorwaarden en ons testament hebben ze ons goed geholpen. Ook voor zakelijke transacties kun je bij ze terecht. Wij komen zeker terug!
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