Rijnsburg, Netherlands
De Roysloot 8-C
N/A
+31715288948
Horrible service. Ordered a perfume on april 26th with the promise of delivery within 3-4 days. After different e-mails of asking where the package was staying without any reply from customer service we got the package two weeks later. When it turned out to be not exactly what we wanted i returned the package according to the policies and we were promised the money would be returned within 3 days. This was over two weeks ago and still no money, nor an answer on my e-mails to customer service. Another false promise, because they say they always react within 24 hours. Terrible terrible do not order here!
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I have submitted an order for a perfum the 26th of April. The payment appeared on my account instantly but i never received a confirmation of purchase or delivery notification (even though the website says the notification is within 24 hours). I sent a few emails and after one week they notified me about the delivery, which took a few more days. I returned the product the 15th of May because I have been waiting since then to receive any notification and also my credit back. I sent several emails without any response and there is no telephone to communicate. This is one of the worst experiences ever. I strongly recommend to think twice before ordering here. I am still waiting to receive my credit back and apologies for the time consumed.
Selection is quiet limited prices could be better
Cheap and fast! I love buying by Parfum Outlet
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