Roermond, Netherlands
Schaarbroekerweg 20
N/A
+31 475342897
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Horrible experience. Customer service is a 0. I wanted to ask the lady for the price of a couch that I was interested in, she basically yelled at me. I still waited for her to look up the price. She stood up to pass by me. Yelled at me to move. So I decided to leave, no couch is worth being yelled at by the sales person. Then she started yelling at me when I walked away, asking if I was annoyed. It was a really strange and awful experience. Horrible sales person!
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Not very impressed with the customer service. We went to look for a new sofa and were initially greeted very friendly, but when looking at samples, my 5 year old daughter touched the mouse of a computer placed on a low desk behind us. It had pictures on it and she must have thought it was for customer use. A lady behind the countrr suddenly barked at her iet aankomen!\ And it frightened me as her mother, because even though i agree she shouldnt touch it...to be so angry was a bit akward as we were genuinly interested at buying an item. It made us change our mind...
It is the worst company I have ever dealt with. They have nice furniture but their delivery is terrible. We ordered a table in October that only needed to be transported from the store in Roermond to our house in Eindhoven. They said it was going to take two weeks. It is already May and we have not received the table. We constantly called to ask when we could expect the table and they always said in the next 10days. A month ago we decided to use our lawyer insurance since we were not trusting that they will ever deliver. Now our lawyer told us that they told him that they lost the table. It is incredible. Never buy from them since they will not honor their word.
I bought a TV table from Rofra Eindhoven back in October. They said they were going to deliver in December but it is May and I still have not received it. Their customer service is terrible. They cannot tell me when or if they are ever going to deliver the TV table. Never buy from them!
Perfect. Wij werden in de winkel goed geholpen. Binnen de afgesproken tijd werd de bank geleverd. Heel blij mee.
Das etwas andere Möbelgeschäft. Hier kann man sich seine Traummöbel selber konfigurieren. Preis- Leistung top! Reinkommen lohnt sich!!
Wij hebben onze bestelling nog niet binnen maar zijn wel heel tevreden ,met de bediening van deze zaak
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