Enschede, Netherlands
Nijverheidstraat 5
N/A
SCAM: If you register on their website, you will be automaticly charged 25 euros and connected to a 1 year subscription without your own approval. However, they mention it in small in the website and in the email they send you. I paid 40 euro to terminate a contract I never agreed to have and 25 euro because they found me someone, however, I refused to meet with him because of COVID-19.
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This is a scam. I paid for the service, 5 months ago. Received details of 2 cleaners: first one did not show up on the appointment, second one did not show up and appeared to be fake (WhatsApp was suddenly disabled, phone calls could not be connected). I live in the centre of the city, so finding a cleaner must not be hard. Schoonmaak-student is only reachable per email and ignores my messages. Word of advice: do NOT trust this website.
They do not make it clear on the site that if you do not decide to take on a cleaner you still have to pay anyway. This info was only given in the small print. They must do better making this clearer before you decide to try it out. Very misleading.
I've been given two cleaners details already and they say they aren't cleaners? I don't mind paying for the service if I was actually given the contact details of cleaners available. It's really wasting my time thought I would get someone faster this way. Now i've paid the money so I would like my moneys worth.
It is a scam! I wish I had read the reviews before. They send people that do not want to work and then they want to charge for services they never delivered.
Let op! Deze organisatie maakt zich in mijn ogen schuldig aan misleiding. De informatie op de website is onvolledig en versnipperd, waardoor je als consument niet doorhebt dat je al bemiddelingskosten én een jaarabonnement moet betalen nog voordat je daadwerkelijk een hulp in de huishouding hebt (de kosten gaan in zodra dit bedrijf via mail een tel nr en e-mailadres van een mogelijke hulp naar je toestuurt). Alle tekst op de homepage van de website doet je laten vermoeden dat inschrijven gratis is en dat je pas gaat betalen als je hulp daadwerkelijk aan de slag gaat. Als je er vanaf wilt probeert deze organisatie je ruim 50 te laten betalen om je abonnement 'af te kopen'. TIP! Nadat ik een formulier voor herroeping had opgestuurd hebben ze alle kosten ingetrokken.
Deli
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