Utrecht, Netherlands
Vredenburg 17
N/A
+31 308990120
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
They have 3 floors of stuff for all different kinds of sports. Quality items for a good price and im very happy with the running pants and top that i bought. One negative is that everything isnt always available in medium size, however thats normal for a popular clothing store. Recommended.
like
You can get all sports related stuff here like shoes, soccer ball, basketball, gym accessories etc. etc.
Fully customer-centric. I have been going there for almost a year, at least once a month, and never found a single unhelpful/rude employee. They are all supportive and helpful. Particular big up for the bicycle department, I usually go there to fix my bike, they even started teaching me stuff. Decathlon quality/price ratio is very high. I think you get a lot back from their after-sale support.
I have bought several products with MasterCard and to return one they tell me that I need another card. I was not informed about this before. I do not think it is good that you can pay but not make a return. I have asked to write a letter and the staff did not want to inform me. The staff must be informed about how to write a letter if the client is not happy. They must inform that making payment with this card does not make a refund
It's a great place for athletes, everything you might need as an athlete will be there!!
Nice collection of sports wear
Good quality items at great prices make it easy to stay fit with the sport you like best.
Awful experience in the store. When I visited the store, I was carrying an item which I bought months back from here. When I went out from the store, the alarm buzzed and I was called in the store from the middle of the street by a staff. I was questioned (not in a friendly way) to show a proof/receipt of the item. Luckily I had the transaction in my bank’s app and the misunderstanding was clear. What if I didn’t have my phone with me and could not show a proof?? The staff explained me that the barcode was still on the item I was carrying. Seriously??If your Intelligent scanner can auto detect an item by its barcode, Why can’t it check the sales history to verify weather an item was sold or missing. Was not expected this kind of experience in a decathlon store
Deli
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