Utrecht, Netherlands
Steenweg 39
N/A
+31 307633674
In-store shopping
Wheelchair-accessible entrance
Great ambiance and a large collection of shoes and paraphernalia. Friendly personnel has knowledge of their ware. We came here to buy one pair for my girlfriend, but left with three pair.
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It's a Dr. Martens store with super cute employees who have the most amazing style, and lots of posters on the wall (including baby metal) so what more can I say?! GR8!
Nice shop, but the customer service is the worst. I've been standing for minutes without someone to assist me (even if the shop was not full). What's more is their knowledge about the product, which is none. I was curious if the furr inside the shoes was real, and they replied that it was 100% real. Happily that is not true, but how can you be unprepared? At the end I chose to do the purchase in another store.
Got my first pair of Docs here. Good service and the clothes their employees wear fits the whole aesthetic. love it!
Friendly personel. All models, colors and accessories available.
The clerk with purple hair is hot, I hope she is single now. Gonna see her again next time when I pass the store.
Customer service upon purchase was excellent, advised I had 30 days to return product. Great, I wore the boots for about a week and quickly realized they wouldn't work for me. Upon attempt to return was told that they could not be returned as they were worn. BUYER BEWARE, you must not actually wear the product to see if they actually fit or work for you. If there is ANY wear to the product you can not return or exchange. I was referred to a customer service number that told me they always advised their customers to wear their products indoors until you're sure you want to keep them. I was NEVER advised of such policy in store. A VERY expensive product with absolutely no customer service after purchase. HIGHLY DO NOT RECOMMEND.
Excellent service! I had a problem with the shoes I bought from them last February and they looked into it for me. I got new ones to replace the ones I had a complaint about.
Deli
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