Zaandam, Netherlands
Penningweg 30
N/A
+31 752071002
In-store shopping
Wheelchair-accessible car park
Went there today to have my clip-ons mounted instead of straight bar I have now. I asked to only have it mounted to the fork (lift motorcycle, remove whole fork, install clip-ons, mount fork again) because I can easily install grips and levers myself later. Guy at the counter said they \don't like half job\ and they will not do it at all. I went to other service and they were happy to do it. Why would anybody come to Gilex if you can have nice and friendly service somewhere else?
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3 disappointing cases. First I had a balancing issue with my rear wheel. He recommended a new set of tires (old ones still having plenty tread left) because the tires were probably worn unevenly and changed the front fork oil and suspension springs. No improvement. Then he tried filing the wheel from inside but also damaging the wheel from outside. No improvement. As a final trick he suggested dropping the tire air pressure for added suspension(?). Second time my oil pressure sensor was broken. He ordered a new one and installed it. Yet the warning light kept popping on and off. Fixed the problem elsewhere. Third time I needed a new set of brake pads having no further issues with my brakes. After picking up my bike the rear brake started to jam up on and off with sometimes no free rotation on neutral. Went back, he changed the brake fluids again, cleaned the brakes (why not the first time?) and gave his sweet talk. Rear brake is still jamming. He used to have 1-2 other guys working for him but seems now to try to help only by himself as many customers as possible and therefore seemingly cutting the corners. When I cant trust the safety of my bike after a maintenance, Im done with the garage.
Took my motorbike there to have a blinker fixed, twice. Both times their fix lasted 10km. The second time they were sloppy enough to leave the electrical wire loose, touching the wheel, which obviously led it to break. They also left my motorbike seat dirty with oil. They are inefficient, sloppy, and charge too much for it.
Great service and friendly
Helpful bunch of guys.
Lex is een echte vakman. Gilex is vakkundig, transparant en bieden goede service. Jammer dat ze weg zijn uit Amsterdam, maar ik rij die kilometers er graag voor om. En als je een klassieker hebt ben je al helemaal gek als je hier niet naar toe gaat,
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